Relic's response has been to do more or less the exact opposite with CoH 3, placing a very heavy emphasis on player feedback. It crossed the traditional RTS fare with a very light sprinkling of MOBA elements, like more impactful character abilities and more defined 'lanes' to the maps, and, for better or worse, it wasn't really what fans were after.
The studio has some cracking history with RTS games - alongside the lastingly popular Company of Heroes ones, the first two Warhammer 40,000: Dawn of War games and their expansions are glorious, bigger-than-cult hits - but Dawn of War 3's reception in 2017 was mixed. Much of this is likely down to the approach Relic has taken this time around.